Shipping Policy

Kindly note that this is for B2C only. Most of items will be deliveried from our Amazon warehouse to you if the item you bought is in store. But if the Amazon warehouses is out of stock, we will ship directly from our factory ,it means a longer shipping time will be caused. But we will try our best to replenish the supply to Amazon warehouses.

Scope of transportation: USA, Russia, Canada, Mexico, Austria, Germany, Italy, Noway, Czech Republic, Japan, France, Australia, Sweden, Switzerland, Finland, The UK, Netherlands, Spain.  You order will be shipped freely to these counties and unlimited order’s amount.

All items in store may take 1 – 3 business days to process.  Please add processing time to your shipping estimate below.

It needs about 3-10 business days if delivery from your country’s Amazon warehouse.

Here is an estimate of the shipping times for shipping from factory.  Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.


Estimated Shipping Time

United States

10-30 business days


15-40 business days


15-45 business days


20-60 business days


50-85 business days


10-30 business days


IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error, simply e-mail us at [email protected]  as soon as possible. However there is a 48-hour wait list for email, therefore, if your order has left our warehouse within 72 hours, it is out of our control.

XTZL3D is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.

XTZL3D will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

If the order arrives in your country and…

The customer refuses to accept the package

The number of attempts is made in the country of destination to deliver the package.

XTZL3D reserves the right to abandon the package(s) and will not be responsible for any refund.

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